We are so sure you’ll be happy with your BackShield that we offer a "60-Day Risk Free Guarantee" to ensure customer satisfaction. If for any reason you wish to discontinue using your BackShield, return it free of charge and we will promptly issue a refund.
Simply complete our Return Form to request a return shipping label, return the item, and we'll do the rest!
Important Information About Using Your New BackShield
“Love your back: Love your life!” That’s our motto, and you may need a little “tough love.”
You may feel some discomfort during the adjustment period, which is completely normal.
The adjustment period to get proper alignment can be 2 to 3 weeks. This is to be expected because you will be training muscles to a new pattern. Some discomfort means BackShield is actually working to create your new healthy posture.
The more you use your BackShield the more you will be reinforcing the proper posture and creating a healthy back. Give it some time and you will reach that “ahhh” moment.